A car rental customer says he was banned for “one little mistake” — but the real reason was much more serious. Consumer ...

Protect yourself from scam artists posing as Carnival Cruise Line customer service representatives with our essential tips ...

Read the shocking story of an Airbnb host charging $3,500 for a coffee stain and Airbnb's surprising response. Consumer ...

A couple says they missed their Carnival cruise through no fault of their own -- traffic caused this disaster. Now they want ...

Michelle Couch-Friedman is the founder and CEO of Consumer Rescue. She's a dedicated investigative consumer reporter and caring advocate focusing heavily on travel-related issues and is the ombudsman ...

Learn how we helped a Hertz customer who found herself on the car rental company's Do Not Rent list after a credit card dispute.

Consumer Rescue is dedicated to educating, defending, and protecting consumers. If you have a problem with a company and cannot resolve it on your own, you can ask our consumer advocacy team for help, ...

Carnival cruise ship passengers say they were scammed out of $30K and drugged during unexpected stop in Nassau. Here's their shocking story.

Carnival Cruise Line canceled the Greenland portion of the trip. So why won't Sandra's Cruise Tours refund her customer's shore excursions?

This is the team behind Consumer Rescue founded by consumer reporter and advocate Michelle Couch-Friedman. We're here to help consumers!