Paraguayan President Santiago Peña has announced plans to expand the country’s successful maquila regime to cover BPO and KPO ...

Volkswagen has appointed CI&T, a global technology transformation services provider, as its Digital Agency of Record (DAOR) in the United States.

U.S.-based satellite internet provider Omnispace has entered the Argentine market, setting the stage for direct competition with Elon Musk’s Starlink.

BRQ Digital Solutions, one of Brazil’s major technology and digital transformation firms, has acquired Weme.

With AI-related layoffs drawing plenty of attention as companies continue to boast about heavy increases in efficiency, two ...

“The intra-regional investment remains strong,” says Irina Tsulerman, President of Scarab Rising, Inc. Cultural ties and a ...

BPO provider iQor has acquired JumpCrew, marking its shift from a pure customer experience (CX) outsourcer to a full customer ...

Enterprise software provider Zendesk is ramping up operations in key Latin American markets to tap into the surging demand ...

The merger of Israeli tech firm NICE with Germany’s Cognigy has reignited fears of further automation in the customer service ...

Susana Sierra, chief executive officer of BH Compliance, is set to return to the Nexus Miami stage this October, where she ...