With an on-premises phone system, there are servers and other infrastructure that need maintenance, upgrades and — at end of ...

NHIs such as application programming interfaces outnumber human identities and are just as susceptible to exploitation.

Enter the state’s CIO, Gregory Lane. Having previously worked in the private sector, Lane had experience implementing an ...

AI workflows redirect hundreds of administrative calls every day, freeing up public safety answering point operators to focus ...

From workforce shortages to cyberthreats, state and local government IT leaders face unprecedented political and technological forces. Across the political spectrum, state and local government leaders ...

Wi-Fi 7 is faster and more reliable than its predecessors, but it’s also more expensive for now: Here’s what that means for ...

Artificial intelligence and IT modernization are becoming bigger priorities as states face the prospect of shrinking budgets ...

The Samsung Galaxy S25 Ultra Smartphone fills the role of both a vehicle-mounted computer and mobile communication device for ...

Key Smart City Leaders: Christopher Stewart, CIO, City of Austin; Daniel Culotta, interim Chief Innovation Officer, City of Austin; Jason JonMichael, Assistant Director of Smart Mobility, Austin ...

How Can Low-Code/No-Code Development Be Used to Benefit Agencies? While the low-code/no-code approach isn’t perfect — and is often the result of citizen developers fed up with the pace of application ...