Dubai: The London-based Lloyds Register Quality Assurance Company (Lloyds) has recently given recognition to Dubai Customs for implementing the (ISO 10002) standards in managing customer complaints.

CTBC Bank (中信銀行), which has held the ISO9001 quality management system certification for many years, said on Thursday that it recently obtained ISO10002 customer complaint management system ...

The commerce ministry today launched a Central Complaint Management System (CCMS) in order to protect consumers from fraud from purchasing goods and services from e-commerce firms. The platform will ...

As part of Ahlibank's overall customer experience strategy, the bank has introduced a state of the art Complaints Management System to improve response times to customer complaints and the efficiency ...

ISLAMABAD: Federal Ombudsman Syed Tahir Shahbaz has inaugurated an instant complaints resolution mechanism through the integrated Complaint Management Information System (CMIS) in federal departments ...

New Delhi [India], November 3 (ANI): "Corruption can be attacked from the very core," said Prime Minister Narendra Modi on Thursday while launching the new Complaint Management System portal of the ...

In order to address formidable challenges in this era of social and digital media regarding the uploading of unlawful online content, the Pakistan Telecommunication Authority (PTA) has developed a ...