Step 1: Open “File Explorer.” Then type the following path in the address bar: C:UsersUserAccountAppDataLocalMicrosoftOfficeUnsavedFiles Tenorshare Step 2: Find “.asd” and “.wbk” files.

If you see The Document Recovery task pane contains some recovered files that have not been opened, every time you launch Word, PowerPoint or Excel, see this post.

Sometimes, when you try to open a Word file it fails to open and displays the following message – Word cannot open the file because the file format does not match the file extension.