Robotic process automation (RPA) offers the promise of supporting complex and bespoke business processes, while not necessarily sacrificing the advantages of using a 'vanilla' version of a software ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In today's uncertain economic environment, employers in virtually every industry are ...

Robotic process automation (RPA) has vastly improved the job satisfaction and opportunities for humans at customer services provider Teleperformance. The company initially introduced an RPA project, ...

Virtual Robotic Process Automation (RPA) icons on modern city abstract background. Robotic process automation (RPA) leverages software robots – or “bots” – to automate repetitive, rule-based tasks, ...

Forrester’s Kate Leggett explains the benefits of robotic process automation and how it can help contact centres deliver a better customer experience. Robotic process automation (RPA) is a tactical, ...

HOUSTON--(BUSINESS WIRE)--SMA Technologies, the leading provider of automation solutions for financial services and the maker of OpCon Workload Automation & Orchestration (WLA&O), today announced ...