BT is to alter the amount it hikes some customer bills in what will amount to a rise of a third for some people ...

BT, EE and Plusnet will hike broadband prices by a certain amount each year for new customers. This new rule will come into ...

As of tomorrow, July 31, 2025, any new customers who sign up for a broadband package from BT, EE or Plusnet will be subject ...

Having received information that some BT customers had not received this information, Ofcom launched an investigation which ...

BT, EE and Plusnet have changed their annual price rise policies, meaning new customers will see even larger price rises for ...

Ofcom fined BT £2.8 million last year after it failed to provide some EE and Plusnet customers with ‘clear and simple’ ...

Ofcom opened an investigation into BT, which owns EE and Plusnet, having received information it may have failed to provide ...

As such, this week Ofcom has revealed that BT has refunded £18 million to an unspecified number of affected customers, as ...

BT customers should check their bank accounts as the telecoms giant has issued £18 million in refunds following an Ofcom ...

Some EE and BT customers are still reporting issues with the company's network, a day after an outage impacted thousands ...

A network outage affecting thousands of EE and BT customers has been resolved, a spokesperson has said. Customers reported ...

BT, EE and Vodafone experienced voice calling issues for over two days, but they now seem to be fixed –here's what happened.