The CRM market is thriving with AI and cloud integration driving transformation. Key opportunities include AI-driven analytics and personalization, cloud deployment for scalability, and low-code ...

Rocket CRM has unveiled a new phase of enhancements to its automation framework, reinforcing its commitment to advancing ...

Rocket CRM has rolled out a series of intelligent updates aimed at strengthening customer relationship management by refining ...

Customer relationship management and supply chain management integration strategies can help you create a more effective workflow. In fact, technology makes it easier than ever to accomplish this ...

One negative aspect of the customer relationship with management comes from perceived familiarity. It is in a company's best interest to make sure every customer feels important and special, but ...

Find Customer Relationship Management (CRM) resources here: news, analysis and case studies on CRM software choices and implementing CRM. Find out how UK companies and organisations are harnessing ...

Before you commit to a customer relationship management platform, make sure it has the features you need to grow your business and get the most out of your investment.

According to research from Gartner, global spending on customer relationship management (CRM) software grew 15.6% in 2018, becoming the largest and fastest-growing enterprise application software ...

In every customer conversation, there's more happening than words alone can capture. This high-impact session will show you how to turn emotional insight into business advantage.

The Journal of Personal Selling and Sales Management, Vol. 24, No. 4, Customer Relationship Management: Strategy, Process, and Technology (Fall, 2004), pp. 279-295 (17 pages) Customer relationship ...