Rocket CRM has rolled out a series of intelligent updates aimed at strengthening customer relationship management by refining ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed ...

Customer relationship management (CRM) software is what companies use to organize customer records, interactions and loyalty to the company. When you call your favorite pizza place, and they ask ...

The Customer Relationship Management Software Market [2023-2030] Latest report a comprehensive analysis of the Customer Relationship Management Software market is presented in the latest report ...

The Journal of Personal Selling and Sales Management, Vol. 24, No. 4, Customer Relationship Management: Strategy, Process, and Technology (Fall, 2004), pp. 279-295 (17 pages) Customer relationship ...

FARGO, N.D., Feb. 25, 2002 — Microsoft Corp. today announced it will deliver Microsoft® Customer Relationship Management (CRM), the first Microsoft business solution built on .NET, later this year.

Customer Relationship Management is the stuff of which future “Dilbert” strips are made. Of considerably more use is Julie Olley’s How to Deliver Excellent Customer Service: A Step-by-Step Guide for ...

Integrating new ERP software with their Customer Relationship Management (CRM) system provides a number of time-saving and data-related benefits. The amount of value you are able to extract from ...

One negative aspect of the customer relationship with management comes from perceived familiarity. It is in a company's best interest to make sure every customer feels important and special, but ...