Around 74% of OMNY users said they had issues with the system in a new survey published by the Permanent Citizens Advisory ...

New Yorkers are pros at adapting—pizza on the go, walking faster than most people jog—but the city’s transition to OMNY, the ...

A survey of transit riders found that a majority have had issues with New York’s new tap-and-go OMNY system, months before ...

The Permanent Citizens Advisory Committee to the MTA found riders are generally positive about the new system, but nearly 75% ...

OMNY payments can be made electronically with a mobile phone or watch, or with a cash or pre-purchased physical card. The ...

The tap-and-go payment method is replacing the MetroCard. Straphangers cite some glitches, and a watchdog says the design ...

Many New York City public transit users experience problems with OMNY as the MTA continues to phase out MetroCards in favor ...

The MTA is disputing the results of the survey and said its own research has found that transit riders are happy with the ...

OMNY Health is using real-world clinical data to power inclusive, AI-driven healthcare tools—at scale and without raising hundreds of millions in VC funding. Am ...

Of respondents, 47% used a physical OMNY card at least some of the time, and 58% used a digital wallet/phone, the study found ...