Jonathan Anderson is leaving Loewe after 11 years, with media sources speculating he may join Dior. Under Anderson, Loewe saw ...

Guess has received a take-private offer from WHP Global at $13 per share. The offer excludes shares owned by co-founders Paul ...

The Department of Telecom and WhatsApp have partnered to launch the 'Scam Se Bacho' campaign to educate citizens on ...

Companies are increasingly transforming customer service departments into value drivers using generative AI. A report by ...

Tata Sons gains regulatory clearance to acquire an additional 10 per cent stake in Tata Play, raising their share to 70 per ...

Hospitality brands must match their diversity and inclusion advertisements with genuine internal processes, according to IIM Lucknow research. Consumers favor brands actively using diversity in hiring ...

Typography, experts now say, can give brands and people a voice right away with a new AI platform. Monotype, the global ...

Advertising during live sports benefits viewers, advertisers, and publishers alike. Brands can effectively reach mass audiences, while publishers must enhance targeting and measurement capabilities.

Apple: Calculations based on the data from the China Academy of Information and Communications Technology (CAICT) showed that ...

As customer expectations rise and patience diminishes, businesses must deliver faster, more efficient, and more personalised service. The future of customer support lies in a hybrid approach—a ...

The luxury carmaker has further enhanced the range in the country by introducing the Maybach SL 680 Monogram Series, priced at Rs 4.2 crore (ex-showroom).

When customers face issues, they expect quick solutions—but delays and poor support can turn frustration into lost loyalty. Enter AI: the game-changer reshaping contact centres, making them faster, ...