Hundreds of CVS pharmacies are set to close in 2025, the national drug store chain confirmed last week, as part of an ongoing ...

Customers want brands to demonstrate their loyalty to them. In other words, loyalty must be bidirectional, a two-way street ...

Retail media networks are a prime example of what’s possible when retailers own the relationship. Brands can reach customers ...

By adopting accessible technologies and proactive strategies, small merchants can effectively shield themselves from fraud ...

Retailers can dramatically improve the customer journey through simple operational adjustments. To do so effectively, however ...

Buy now, pay later (BNPL) apps are quickly emerging as a leading platform in native search, which also includes long-standing browser experiences and more nascent artificial intelligence search ...

According to eMarketer, off-site retail media ad spend is projected to grow over 40 percent this year, nearly triple the rate ...

In both retail media and CTV today, platforms, systems and the entire industry lack standardization. Indeed, recent studies ...

Macy's cut its full-year profit guidance on Wednesday despite higher-than-expected quarterly earnings, saying in a news ...

Gen Z shoppers are drawn to brands that make an effort to understand their preferences and deliver unique, relevant ...

The emergence of agentic AI is a game-changer for retailers looking to optimize operations and enhance customer experiences.

Chief data officers (CDOs) are now at the center of this transformation, responsible for turning passive data into active ...