WhatsApp is rolling out a new AI-handoff tab to the chat filters on its business platform which is designed to enhance ...

WhatsApp chatbots are intelligent assistants, handling initial conversations, qualifying prospects and booking appointments ...

Additionally, the platform is rolling out voice calling and unified campaign management to better support businesses using ...

A major highlight is the integration of marketing tools within Meta’s Ads Manager. Businesses can now create and manage ...

Meta’s WhatsApp Business now supports voice calls via its API, letting customers and large businesses connect seamlessly ...

WhatsApp has released the Android beta update 2.25.20.5, introducing a new feature that helps business accounts identify ...

Business AI can follow up with customers to answer questions The new WhatsApp Business features were unveiled on Tuesday ...

Meta has introduced AI features for WhatsApp, which would help enhance its business capabilities.On Tuesday, July 1, the tech ...

Meta has made a significant push in recent years to accelerate WhatsApp monetisation through ads and paid messaging. India ...

Meta upgrades WhatsApp Business Platform with AI assistant, voice calls, and unified ad tools for better customer engagement and marketing.

The third and most significant change for customer support teams is the rollout of voice and video calling on the WhatsApp ...

WhatsApp’s new features come amid a broader push to become the go-to platform for businesses to expand their customer base ...