The 2025 Volkswagen Taos is the brand’s most affordable SUV, but it’s big on space and features. The Taos entered the market ...

Thoma Bravo has agreed to acquire Verint, a Melville, New York-based tech company, in a $2 billion take-private deal. According to the terms of the agreement, Verint common shareholders will receive ...

Thoma Bravo has agreed to buy call center software company Verint for $20.50 a share in an all-cash transaction.

Customers don’t see backend problems — but they feel them. Here’s how dedicated IPs reduce hidden CX friction.

This prestigious recognition highlights DNI’s ongoing dedication to redefining the insurance experience in the UAE ...

How can we find that balance between the AI support and the human support that Bank of America is known for?” said Jorge ...

When it comes to the actual listening, the comparison between customer experience and employee experience needs falls apart.

Despite the digital revolution, such as Artificial Intelligence, customers still crave something profoundly human: empathy, ...

DigiPlus Interactive Corporation, the driving force behind the brands BingoPlus, ArenaPlus, and GameZone, continues to enhance its customer experience (CX) by offering round-the-clock player support, ...

Its predecessor departed Australian showrooms following the end of right-hand drive production in late 2022. But now, price ...

GWM Haval’s flagship H9 seven-seat SUV offering overseas is about to be upgraded, now featuring standard front and rear diff ...

With an all-new model on the horizon, the popular Mazda CX-5 is hanging on amid turbo and hybrid competition. Is it still ...