Shopify is going all-in on AI, with CEO Tobi Lütke telling staff that no new hires will be made unless they can prove AI ...

Shopify CEO Tobi Lütke has issued a directive to employees: demonstrate why AI can't do the job before requesting additional headcount. The policy, first shared in an internal memo to staff late last ...

In a company memo, Shopify CEO Tobi Lütke said that teams must consider using AI before requesting more resources or ...

Klarna, with its U.S. HQ in Columbus, has reportedly paused the IPO it filed for just two weeks ago because of tariffs.

It also has access to reviews and is able to answer your questions. Klarna CEO Sebastian Siemiatkowski said in an interview with Bloomberg late last year that he believes in AI so much that he ...

Customer service is in AI’s sights. Sales and support roles are among the most impacted, with AI agents proving to be more patient, knowledgeable, and consistent than some human counterparts.

Swedish firm Klarna filed paperwork for its US market debut. While Klarna wants to convince customers and investors it has discovered a smoother alternative, it is far from being disruptive.

Klarna’s outspoken chief executive, Sebastian Siemiatkowski, took to X to defend the partnership despite the “quiet period” restricting his public statements ahead of the listing. “DoorDash offers ...