“AI has enabled the operations team to automate processes and move with greater speed and agility when troubleshooting networking issues. By reducing MTTR by 38%, we are showing that Africa is not ...

Angola Cables and global Network as a Service, NaaS provider, Megaport, announced a dual arrangement whereby customers can selectively connect to over 930 data centres and more than 300 cloud nodes ...

Atos, a global leader in Digital Transformation, has been selected by the Department for Environment, Food and Rural Affairs (DEFRA) to transform service desk and end-user services into a single ...

Software development and tech roles dominate the US freelance market, according to analysis by JobLeads. The online job search platform analyzed data from the Online Labour Observatory and the World ...

The DEEP Sovereign Cloud will be based on OVHcloud’s On-Prem Cloud Platform ‘OPCP’. This provides an integrated cloud platform (hardware and software) that will be, in disconnected mode, hosted and ...

In sales, the ability for AI to go beyond automating tasks such as lead scoring, customer outreach, data entry and quote generation to negotiating deals, pricing and terms independently is appealing.

Continuing its history of innovation, Genesys released over 150 new AI features during fiscal year 2025, a more than 2X increase year-over-year, to help enable organizations to provide more seamless ...

Freshworks has launched its new global partner program for resellers and service delivery partners. Designed to be as easy to adopt and scale as Freshworks’ products, the program enables partners to ...

Datadog plans a new data centre in Australia. The data centre instance, which will be built on AWS, will be Datadog’s first in Australia and adds to existing locations in North America, Asia, Europe ...