Paraguayan President Santiago Peña has announced plans to expand the country’s successful maquila regime to cover BPO and KPO ...

With AI-related layoffs drawing plenty of attention as companies continue to boast about heavy increases in efficiency, two ...

Volkswagen has appointed CI&T, a global technology transformation services provider, as its Digital Agency of Record (DAOR) ...

“The intra-regional investment remains strong,” says Irina Tsulerman, President of Scarab Rising, Inc. Cultural ties and a ...

BPO provider iQor has acquired JumpCrew, marking its shift from a pure customer experience (CX) outsourcer to a full customer ...